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CSP Setup

Oct 18, 2019 1:55:55 PM

Why do this..

The information needed to integrate your CSP Direct tenant is contained in this guide. Once you have completed these steps your existing customer tenants will show in Cloudmore.

Microsoft have introduced a new mandatory model to increase security for Partner Center API Integration calls. To facilitate this you are required to complete the stages documented below  to ensure that Cloudmore services can run without interruption.

As part of changes that Microsoft made last year , before you can place an order on a customer's behalf, the customer must accept and sign the Microsoft Customer Agreement. Microsoft has introduced the new Microsoft Customer Agreement (MCA). The approval needs to be documented in the Partner Center otherwise the Partner Center won’t allow new subscriptions or any changes to existing subscriptions. The approval can be made directly from Cloudmore however you need to follow the process documented below to enable this

1: Add the 0365 CSP direct service from your marketplace

  • Navigate to your Broker menu then click on 
  • Locate the Microsoft O365 CSP Direct service

Picture 1

  • Click on service and follow on screen instructions to add into the E-store

Add Service


2: Find your partner tenant ID

3. Enable the Microsoft CSP Authentication

  • Login to Cloudmore.
  • Go to  Broker menu >My services> Microsoft O365 CSP Direct > Microsoft CSP Authentication. 
  • When presented with the screen shown below enter your Microsoft ID 
  • Press Update, you will then be directed to the MS Partner Centre where you must sign in with a Global Admin account and you will be asked to grant consent for this process.
  • This will apply a token for a period of 90 days. At the end of the 90 days you will receive a notification to warn that this has expired and pressing Update will apply a new token.


4. Enable the Microsoft Customer Agreement

  • Go to  Broker menu > My Services >Microsoft O365 CSP Direct >Settings  and paste your Microsoft ID into Partner tenant ID

CSP Settings

5. Auto Create and Link all Tenants

  • Go to Broker Menu > My Services >Microsoft O365 CSP Direct >Link Tenant to Organization.  

  • Press Auto create and link button this will create Cloudmore organization records for all your existing Microsoft tenants.

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